Privacy Policy

Who we are

Kinisma Studio (“Kinisma”, “we”, “us”) is operated by Argentron Technologies Private Limited. We are the data fiduciary (data controller) for the personal data described here.

This policy covers the Kinisma website, the web dashboard and the Kinisma Studio desktop app. Contact us about privacy at [email protected].

What we collect

Your account. Name, username, email address and password (stored only as a secure hash), and records of sign-ins.

Your plan and billing. Your plan, credit balance and credit history, and the payments you make. Card and bank details are entered on our payment provider’s checkout and are never sent to us; we receive the payment reference, amount, currency and status.

Your projects, as information about them. Your projects and video files stay on your computer. We keep information about them so your dashboard works: title, video type, length, status, which of your computers holds the project, and thumbnails (stored on Cloudflare R2). For videos you publish we keep the title, description, link and view statistics.

Your computers. When you sign in to the desktop app we record the computer’s name, operating system, app version, a device identifier and when it was last active, so you can see and manage your signed-in computers.

Publishing accounts. If you connect YouTube, Instagram or TikTok, we store the connection details needed to publish for you and to read your videos’ statistics.

AI usage. When Kinisma provides the AI (credits), we record each request’s model, size (for example tokens or characters), cost and the credits charged, so we can bill you accurately and show your usage.

Messages. What you send us when you contact support.

Technical data. IP address, browser and device type, and error logs, which our servers record to keep the service secure and working.

How AI requests are handled

With your own AI key, the desktop app sends your requests directly from your computer to your AI provider. Your key stays on your computer and is never sent to us.

With Kinisma credits, your prompts and the content needed to make your video (for example script text for a voiceover) pass through our servers to the AI providers that generate the result, such as Anthropic (for Claude models), OpenRouter and the model and voice providers it routes to. We use them only to provide the service and do not use your content to train AI models.

How we use your data

To provide your account, the desktop app, the dashboard and publishing.
To process payments, keep credit balances and send receipts.
To prevent fraud and abuse, keep the service secure and fix problems.
To reply to you and send important service messages (for example about your account or billing).
To meet legal, tax and accounting obligations.

We process your data to perform our contract with you, on your consent where we ask for it, for our legitimate interests in running a secure and reliable service, and to comply with the law. We do not sell your personal data and do not use it for advertising.

International transfers

Some providers process data outside India, for example in the United States or the European Union. Where we transfer data, we do so as permitted by Indian law and, for users in the EU or UK, with appropriate safeguards such as standard contractual clauses.

How long we keep it

We keep your account data for as long as your account is open. When you delete your account we delete or anonymise your personal data within 30 days, except records we must keep longer by law (for example payment and tax records, usually up to 8 years). Server logs are kept for a short period for security.

Your rights

Under India’s Digital Personal Data Protection Act 2023 you can ask to access a summary of your data, correct or update it, erase it, withdraw consent, nominate someone to exercise your rights, and raise a grievance. If you are in the EU, UK or a similar jurisdiction you also have the rights to data portability, to restrict or object to processing, and to complain to your data protection authority.

Most account details can be changed in your dashboard settings. For anything else email [email protected] from the address on your account; we may need to confirm it’s you. We reply within the time the law requires.

Security

We use encryption in transit (HTTPS), hashed passwords, access controls and signed payment notifications. No system is perfectly secure; if a breach affects your data we will notify you and the authorities as the law requires.

Children

Kinisma is not intended for anyone under 18, and we do not knowingly collect children’s data. If you believe a child has given us data, contact us and we will delete it.

Cookies and browser storage

We use what the site needs to work and to remember your preferences, plus Google Analytics to understand how the website is used. No advertising cookies. In the EEA, the UK and Switzerland, analytics cookies are only set if you allow them. See the Cookie Policy.

Changes to this policy

We will post any changes here and update the date above. If a change is significant, we will tell you by email or in the app before it takes effect.

Contact and grievances

Questions or requests: [email protected].

Grievance Officer, Argentron Technologies Private Limited. Email: [email protected] (write “Grievance” in the subject; we acknowledge within 24 hours and resolve within 15 days). If you are not satisfied with our response, you may complain to the Data Protection Board of India (or your local data protection authority).